Privacy Policy
Last updated: May 9, 2026
This Privacy Policy explains how Stratajam LLC ("Stratajam", "we", "us", or "our") collects, uses, discloses, stores, and protects personal information when you use our website, request services, communicate with us, or engage with our product and innovation activities.
Scope
This policy applies to personal information connected to:
- The website at https://www.stratajam.com/
- Consulting and field services, including mineral development, production support, and drone services
- Innovation and product activities, including technologies presented as GoViz and UniLab
- Prospective and current customer communications, support, and business operations
Personal Information We Collect
- Identifiers and contact data: Name, email, phone number, company, and other contact details you submit.
- Commercial and project data: Service inquiries, project details, proposals, contract communications, support requests, and transaction records.
- Internet and device data: IP address, browser/device details, referral pages, pages viewed, session timing, and aggregated analytics events.
- Security and anti-abuse data: Data generated by anti-spam and anti-fraud controls, including reCAPTCHA-related signals for form protection.
- Professional or business context data: Role, company relationship, and operational details needed to deliver services.
Sources of Personal Information
- Directly from you when you contact us, request services, or submit forms
- Automatically from your browser/device when using our website
- From service providers that support hosting, analytics, security, and communications
- From business counterparts in the ordinary course of project delivery
Purposes for Collection and Use
- Provide requested services, proposals, and product or innovation information
- Operate, maintain, secure, and improve our website and service processes
- Support project planning, execution, quality, and customer support
- Perform analytics to understand and improve website performance and usability
- Prevent abuse, fraud, spam, and other security incidents
- Meet legal, regulatory, tax, accounting, and contractual obligations
- Protect legal rights, safety, and business continuity
Legal Bases for Processing
Where required by law, we process personal information under one or more legal bases: consent, contract performance, legal obligation, and legitimate interests (such as security, operations, fraud prevention, and service improvement).
Categories Matrix (Collection, Use, Disclosure)
| Category | Sources | Primary Purposes | Disclosures |
|---|---|---|---|
| Identifiers / Contact Data | You, business counterparties | Responding, contracting, support, business communications | Service providers, advisors, legal/regulatory authorities |
| Commercial / Project Data | You, project stakeholders | Service delivery, project management, invoicing, compliance | Service providers, advisors, transaction counterparties |
| Internet / Device Data | Browser/device, analytics tools | Operations, performance analysis, security monitoring | Hosting, analytics, and security providers |
| Security / Anti-abuse Data | Security tools and form-protection services | Abuse prevention, fraud mitigation, service integrity | Security providers, legal authorities if required |
Cookies and Tracking
We use necessary cookies for core operation and consent preferences, and optional analytics/performance cookies based on your consent settings. See the Cookie Policy for details.
Disclosure of Personal Information
We may disclose personal information to:
- Vendors and service providers supporting website, communications, security, and analytics
- Professional advisors (legal, accounting, audit, insurance) as needed
- Government, regulators, or law enforcement where required by law
- Successors/transaction counterparties in merger, acquisition, financing, or asset sale contexts
As of the date above, we do not sell personal information and do not share personal information for cross-context behavioral advertising through this website.
Sensitive Information
We do not intentionally collect sensitive personal information through public website forms unless it is necessary for a requested service engagement. Please do not submit unnecessary sensitive personal information through website forms.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes in this policy, including legal and business obligations.
- Contact/inquiry records: typically retained for follow-up and business continuity
- Project and contract records: retained through engagement and required legal periods
- Billing and tax records: retained for accounting, tax, and audit obligations
- Security and technical logs: retained per security needs and provider retention cycles
- Analytics records: retained according to consent status and tool configuration
U.S. State Privacy Rights Notice
Depending on your state of residence and applicable law, you may have rights such as:
- Right to know/access categories or specific pieces of personal information
- Right to correct inaccurate personal information
- Right to delete personal information, subject to statutory exceptions
- Right to data portability where required by law
- Right to opt out of sale, sharing, or targeted advertising (if applicable)
- Right to opt out of profiling in furtherance of certain decisions (if applicable)
- Right to non-discrimination for exercising privacy rights
- Right to appeal denial of rights requests where required by law
If your request is denied and your state law grants an appeal right, you may appeal by replying to our response and writing "Privacy Rights Appeal" in the subject line.
How to Submit and Verify Requests
To exercise rights, contact us using the details below and include your full name, contact details, state/country of residence, and the nature of your request.
- We may verify identity before fulfilling requests
- We may request additional information reasonably necessary to authenticate the request
- Authorized agents may submit requests where permitted by law, subject to proof of authorization and identity checks
Data Security
We apply reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system can guarantee absolute security.
International Data Transfers
Personal information may be processed in the United States and other locations where our providers operate. Where required by law, we implement reasonable safeguards for cross-border transfers.
Children's Privacy
Our website and public-facing services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
Third-Party Links
Our website may link to third-party websites or services. We are not responsible for third-party privacy practices or content.
Changes to This Policy
We may update this policy periodically. Updates become effective when posted here, and the "Last updated" date will be revised.
Contact Us
For privacy questions or rights requests, contact us:
- Email: info@stratajam.com
- Contact page: /contact-us
- Phone: +1 (830) 402-0401
Important Notice
This policy provides transparency about privacy practices and does not constitute legal advice or create a guarantee of immunity from all legal claims. A licensed attorney should review this policy for your specific jurisdictions and risk profile.